Bet at Home

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The detailed Bet-at-home review

Bet-at-home was founded in Austria in 1999 and is thus one of the oldest online betting websites in the industry. It is one of the most widespread and prestigious sports betting brands in Germany and is also a major player in the online gaming and casino industry. While British customers may not be so familiar with the operator, many of our football fans have seen the company logo on the T-shirts of Bundesliga players BSC Hertha and FC Schalke 04.

Our experts will guide you through all important aspects of the sports betting provider. We round off the bookmaker’s offer by paying special attention to the live betting platform, the quality of customer service and the general functionality of the desktop platform. Read on for the full report.

€10 welcome bonus when you sign up for bet-at-home.

Bet-at-home has developed a great welcome bonus to get you to bet with them. Only customers who follow this link will receive a £10 bet slip if you deposit at least £10. Once you’ve done this, the bonus will be credited to your account within 72 hours. The voucher must be renewed three times with a minimum of 1.50 within 90 days before you can withdraw your money. Please note that this voucher is only available for sports and live betting and is limited to one person only. Sign up for an attractive bonus today! Please note the terms and conditions of the sports betting provider for the respective bonus offers.

Live betting & additional features

One of the most attractive features of the sports betting provider bet-at-home is the in-play arena. With well over 100 live bets offered daily for sports such as football, tennis, basketball, rugby, table tennis and even e-sports such as League of Legends. Click on Live Bets and then on Calendar to see which events are available for the day and the coming days for In-Play bets. So you’ll never miss the chance to place a bet on your favorite sports.

Functions of the sports betting providers
The website	Coverage of sports markets
	Soccer, Tennis, Basketball, Handball, Volleyball, Ice Hockey, Motorsports, Politics, Baseball, Darts, Counter Strike, Legend League, Dota 2, Cycling, American Football, Winter Sports, Rugby, Austrian Rules, Boxing, Martial Arts, Overatch, Futsal, Snooker, Table Tennis, Badminton, Cricket, Golf
mobile apps	iOS, Android
betting exchange	No
Game console	Yes
Live Stream	No
Requirements for live streaming	Not available
in-game payout	Yes
Further features	virtual sports, results, live results, statistics
minimum bet	1€

As you would expect from a first-class bookie like bet-at-home, there are a number of additional features. These are available on both desktop and mobile platforms to entertain you. First, there is a comprehensive area for statistics and live results filled with a lot of important data. You can go back and see results, statistics and important facts and figures on over 25 sports. This feature can really make a difference when it comes to researching sports teams and making well-informed bets.

Another important aspect to highlight for the operator is the availability of bets on online sports markets. It is one of the few German betting sites that allows its customers to bet on a large number of e-sports tournaments. These include Overwatch, Hearthstone, Dota 2, League of Legends and Counter-Strike. If you’re a big e-sports fan and like to bet on the biggest tournaments in the world, bet-at-home is the place for you.

Website design

The Bet-at-home betting page has a pretty appealing style. It has a metallic background that is interspersed with lime green and dark blue that make up the logo. Strange about this design is that although everything looks clear, concise and even quite modern, its aesthetic has something quite amateur.

This is meant in the best possible way. Bet-at-home has attempted to display the charm of a sports betting venue on a website. It smells like betting slips and endless sports screens. Part of it has to do with the logo: a simple blue design with a green stripe on the bottom that looks like it could be the branding for a racing sport or even a sports app.

Overall appearance

The site looks very good and is very accessible. This is the opposite of sports betting sites like bet365 or Bwin, which have opted for a more sophisticated look. Even William Hill and Tipico, who are equally restrained in their practical design, rely on a look that evokes images of men in suits.

There are no symbols of glamour here: just the simple love of sport. The appeal of this look lies above all in the personal taste: some people like to go to a betting site and be enchanted, feel like a high roller in the desert. However, if you prefer to have a website that feels more like home without a lot of fuss, this website could be right in front of you.

Clear and easy to use navigation

All this does not mean that this site appears less professional than the major sports betting sites such as bet365, William Hill or interwetten.com. Far from it. Here everything is clear, well navigated and compactly designed. It is clear from the outset that the creators of this website have given a lot of thought to this. You have found the best way to get the information the customer needs as simple and attractive as possible.

Casino and sports betting

Here are some obvious basics of both casino and sports betting sites: the main page is bordered on the side with silver and black, which means that everything is kept in a smaller box in the middle. At the top right of this box we have the logo and next to it there is a small toolbar with the most important links. Now, apart from the most innovative sides, this is pretty much a basic element of all sports betting providers for good reason.

This is the easiest and most effective way to create a website with as much information as we have here. This toolbar contains options for sports, live betting, casino, virtual and promotions. Above the logo are some additional links that usually appear buried at the bottom of the screen. These are quite important, so we think it’s an intelligent move that they’ve been highlighted here.

Easy navigation

These include Home, Contact/Support/Careers and Payment Methods. To the right (as usual) are your login and registration options. We will discuss this in more detail later in the review.

Below we have an additional welcome message. In addition, links to website news, bonuses, live bets, payment methods, virtual dog racing and casino, as well as marked bets and marked live bets. The page has fewer important links that complete the page below. That’s it for the homepage. It’s simple and direct. The design may not be overwhelming, but it serves its purpose.

One thing worth mentioning is how well the website responds to your movements. For example, if you’re hovering over sports, a submenu with different options will appear in no time: one that follows the template defined by the logo. Not only that, but when you move, everything lights up as you pass it. It is only a small point, but it adds that the page feels alive.

The other sides follow a very similar color scheme and pattern and are usually cut into several different boxes. Nothing is really out of place and the whole thing looks pretty good and consistent overall. It’s not the best-looking website you’ll ever see in your life, yet it’s above average and its reduced style is actually quite refreshing in its simplicity. The whole page is incredibly easy to explore. It is intuitive, responsive and fun to navigate. Very good all around.

Available payment methods

Every bookmaker must ensure that they give their customers the opportunity to debit their account with a good selection of payment methods. Bet-at-home is no exception. Customers can deposit with all major debit and credit cards such as Visa, MasterCard and the American favorite Diners Club International. Customers who prefer prepaid cards and e-wallets can also use Skrill, Neteller and paysafecard. However, there are a few negative points that need to be highlighted here.

The good news is that all payment methods (except bank transfers) are processed immediately. The longest time you need to wait for a withdrawal to reach your account is 3 business days. If you use a prepaid card or e-wallet, the minimum withdrawal amount allowed is €10. However, if you request a withdrawal via a credit or debit card, the minimum allowable amount is €100, which is far too high to put it cautiously.

Customer Support

Bet-at-home offers a number of self-help methods on its website to help its customers solve most of the problems. On the Help tab at the end of the homepage you can access a number of frequently asked questions. Including your betting account, mobile app, withdrawals, deposits and more. If you have more technical difficulties and need expert help, bet-at-home also offers a solution. As a customer, you have 24/7 live chat support as well as support via email, phone and contact form on the website.

Bookmaker Support Details

You can contact bet-at-home between 08: 00 and 11: 59 on 7 days of the week.

Phone number 0356-2010251010

Address: Tersteegenstraße 30, Düsseldorf

Postal code: D-40474

Email service.de@bet-at-home.com

Live Chat: Yes

Opening hours 24/7

According to our experience with customer service in live chat, the waiting time before we came into contact with an agent was always minimal, and our personal dealings with him were always pleasant. In most cases, the agents were able to handle our requests kindly and efficiently; in all cases where they were unable to satisfy our requests, an email reply was agreed upon in which we received a reply within 12 hours.

History of the company

Bet-at-home was founded in 1999 by Jochen Dickinger and Franz Ömer in Austria and went online for the first time in 2000. In the early years, the company focused exclusively on the distribution of sports betting. After continued success, they expanded their activities to the online casino and poker business in 2005 and 2006, and the website was redesigned to accommodate the new online platforms. With a comprehensive portfolio of live casino games, virtual sports and games, the company now has over 4.5 million registered customers across Europe in over 13 different languages and a workforce of well over 300 employees.

In 2014, bet-at-home was licensed by the UK Gambling Commission, which meant that they were able to expand their services to customers in the UK islands. It has been tested for fairness and regulated by the European Security Association and the European Gaming & Betting Association and reaffirms its commitment to promoting responsible gambling through close cooperation with the renowned GamCare agency.